Step 1: Open the QRing App
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Make sure the ring is powered on and Bluetooth is enabled.
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Open the Herz app (QRing) on your phone.
You can also use the following links or scan the QR code below to directly access the app:
Step 2: Locate Your Device
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Go to Profile or My Device in the app.
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You will see a card for your Herz P1 Smart Ring as shown below:
Step 3: Check the Device ID and Battery
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Device ID: Displayed as a series of numbers and letters (e.g., 32:30:45:33:6A:01) – highlighted in the screenshot above.
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Battery Percentage: Shown under the “Battery” label. This indicates the current charge level.
Tip: If the battery icon shows empty or not visible, make sure the ring is connected.
Step 4: Additional Information
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From this screen, you can also unbind the device if needed. Unbinding may help resolve connection or syncing issues, or if you plan to pair the ring with a new phone or account.
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The same page may display firmware version and connection status.
Why You Need This Information
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For pairing or re-pairing the device
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To monitor battery level before charging
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For troubleshooting
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For warranty or device verification
Still need help? Create a support request with our customer service team and we'd be happy to help.